I recently placed an order with zappos.com. You have to love this confirmation email I received from them:
“We’ve successfully received your VIP.Zappos.com order, and our elves are working double-time to get it ready to ship. Did you know that elves work at twice the speed of humans and only require sugar for nourishment? It’s a fact.”
I love reading stuff like that. So much online information is stuffy, stuffy, stuffy. So I replied via email, “I will be sure to put sugar in my payment envelope. I hope your Receiving Dept shares it with fellow workers.” I fully expected to get a reply stating that they’d received my email and someone would get back to me within 24 hours.
But no! They replied, “I’m sure they will share, after all, elves are excellent sharers.”
You have to love a company with personality.
